KEEPING YOU SAFE!
Here at Twinway our top priority is to keep everyone safe, follow covid-19 guidelines and to continue to provide the best training services possible. so we thought we would share what our “new normal” is for driver training.
This should give you confidence to carry on and gain the licence you need for work or pleasure and to train with Twinway LGV. These points apply to every course we offer B+E, C1, C1+E, C, C+E.
Twinway will follow industry best practice on PPE requirements every lesson and test.
Instructors will prepare the cab and using ant bacterial wipes will clean the steering wheel, other controls and major touch points before every lesson and new pupil. We will also make sure the cab is well ventilated and may ask to put down the window.
LEARNER AND INSTRUCTOR SAFETY
Every customer will be asked to declare they are symptom free. If pupils do experience any symptoms they must not come to the lesson but call the office and we can rearrange lessons and dates. If pupils experience any symptoms during the lesson they must advise the instructor immediately and the lesson will be stopped and we will rearrange dates after any self isolation period.
Pupils are asked not arrive more than 5 minutes before each lesson and to wait in their vehicle or outside their vehicle until the instructor comes over. Unfortunately visitors will not be allowed in the main office area until further notice but we do have a designated area that is regularly sanitised to complete any paperwork.
customers are asked to bring their own pen, mask and antibacterial sanitiser. (we do have some on site if needed) and gloves are optional.
Payments will now be taken by card payment via telephone or bank transfer avoiding cash transactions as much as possible.
We are grateful to everyone who has followed the procedure so far which enables us keep you, our instructors, their families and the wider community safe.
We look forward to meeting you all in the near future.
THE ONLY WAY IS TWINWAY!!